[vc_row css=”.vc_custom_1547210727064{margin-top: -40px !important;margin-bottom: 8vh !important;padding-top: 0px !important;}” mobile_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column css=”.vc_custom_1496220809434{padding-top: 0px !important;}”][/vc_column][/vc_row][vc_row woodmart_disable_overflow=”1″ css=”.vc_custom_1496402498927{margin-bottom: 8vh !important;}” el_class=”bg-bottom”][vc_column 0=”” css=”.vc_custom_1496220821354{padding-top: 0px !important;}”][woodmart_title size=”medium” title=”OUR FEATURED CATEGORIES” woodmart_css_id=”5f9bf400952e3″ title_width=”100″][woodmart_categories orderby=”” order=”ASC” style=”masonry” spacing=”20″ categories_design=”replace-title” number=”6″ ids=”” hide_empty=”yes” lazy_loading=”no” columns=”3″ autoplay=”no”][/vc_column][/vc_row][vc_row equal_height=”yes” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column css=”.vc_custom_1606284375493{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][woodmart_title woodmart_css_id=”5fbdf4b868c2c” title=”FREQUENTLY ASKED QUESTIONS” title_width=”100″][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”WILL I RECIEVE THE SAME PRODUCT THAT I SEE IN THE PICTURE?” tab_id=”1606285604820-2548d812-7758″][vc_column_text text_larger=”no”]The product that FASTIFY is providing is best as compared to the price. The product color may vary according to the lights and shadow.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHERE CAN I VIEW MY SALES RECIEPT?” tab_id=”1606285604844-6655a99f-8aff”][vc_column_text text_larger=”no”]To view your sales reciept you can just login to your FASTIFY account and will find your sales reciept in your account dasboard.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT ARE THE PAYMENT METHODS AVAILABLE?” tab_id=”1606286438607-0ed25ee3-49b0″][vc_column_text text_larger=”no”]At the moment, we only accept Credit/Debit cards , Net Banking and COD payments.[/vc_column_text][/vc_tta_section][vc_tta_section title=”HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?” tab_id=”1606286483314-d0db8f6e-a376″][vc_column_text text_larger=”no”]Members who ship their orders within India should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT HAPPENS IF THERE’S BEEN A DELIVERY MISHAP TO MY ORDER? (DAMAGED OR LOST DELIVERY)” tab_id=”1606286527508-407572f6-0577″][vc_column_text text_larger=”no”]We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at help@fastify.com (if applicable).

We regret to inform you that no refunds will be given for orders that fall under the below categories.

1. In the event of damaged samples received, we will require photo proof of the affected samples and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the sample to you at no cost, subject to availability. In light of this, any sample that falls into this category should not be thrown away before taking photo proof and emailing the photo to us at help@fastify.com

2. In the event of lost mail, we will try to locate the delivery teamĀ  and if there’s a clear indication that your order is indeed lost, we’ll re-send the order to you at no cost, subject to availability.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]